I was looking forward to the Tile.

Sadly, it was dead on arrival. g I went to their website and did all the trouble shooting activities they recommended, and being the “tech guy” in my social circle I tried several other things, all to no avail.

I sent several requests for help to them on their website.

They finally replied to me… 16 days later.

with the exact same information on the website that I’d already done.

I informed them that this didn’t work.

Their response was report the same issue, again, in the app?

This seemed very strange but I thought perhaps there is some extra data that is sent with the in-app report.

They replied 12 days later with a completely different ticket number and “activation tips”.

This is ridiculous. I get better service at the DMV.